Monitoring performance indicators with xTrack DSB (Dashboard)
Axes Software has developed the xTrack LMS (Logistics Management Suite) for companies in various industries. More than one hundred companies have automated and optimized their workflows with supply chain management software solutions created by Axes Software specialists. These solutions include xTrack DSB (Dashboard) which provides graphical visualization of selected performance indicators. Find out more about monitoring performance indicators through a dedicated software solution that may be easily customized in accordance with your business needs.
How do you view performance indicators via the xTrack DSB (Dashboard) application?
The xTrack DSB (Dashboard) application is an original software solution for real-time monitoring of the information contained in the databases of the applications used by your company, which gives you the possibility to visualize, in different graphical forms, the performance indicators you consider relevant (Key Performance Indicators or KPIs for short). xTrack DSB is an additional tool to the reporting modules available in the applications included in the xTrack LMS suite.
There are a wide variety of types of performance indicators, which are used according to the needs and objectives of the users:
- financial indicators measuring the financial performance of an organization, e.g. revenue, profit, costs;
- operational indicators by which management performance is assessed: productivity, quality, delivery time;
- customer satisfaction indicators: NPS – Net Promoter Score, CSAT – Customer Satisfaction Score, CES – Customer Effort Score, IQS – Internal Quality Score etc.;
- HR indicators: absenteeism rate, employee retention rate, average time to fill vacancies, employee satisfaction;
- marketing indicators measuring the effectiveness of marketing campaigns, such as number of leads, conversion rates, etc.
xTrack DSB is a solution designed to graphically display performance indicators used in logistics. You can view graphical representations of these indicators as pie chart, bar chart, gauge chart. And more! The application is flexible and it can be customized to include other chart templates as well.
The xTrack DSB (Dashboard) application runs independently on monitors installed in the locations of your choice, depending on your company’s operational workflows. Displays can be placed in warehouses or offices. Wherever you place these devices, you’ll give every user the opportunity to monitor performance indicators via suggestive displays.
For example, you can measure employee productivity, an important KPI for any business. With xTrack DSB you can track the number of tasks executed or the number of orders processed in a selected time unit or the average time to process an order.
Another relevant performance indicator for many businesses is profitability. With the xTrack DSB application, you can monitor the average cost of processing an order by time period, the average cost of transport and other information contained in dynamic data structures. Therefore, xTrack DSB is an optimal solution to visualize information, which depends on connections to databases of applications that work in real time and collect data continuously. The use of this application from the xTrack LMS suite is recommended in activities ranging from industrial production to warehousing, transport and delivery.
Advantages and benefits of monitoring KPIs via xTrack DSB
By using the xTrack DSB application your company uses configurable screens, on which you can visualize specified KPIs (you can choose as many KPIs as you need). Define several sequences of displays, for different areas of interest. Benefit from configurable refresh time, numerical or graphical display in various formats. Use color coding for a clear picture and real-time presentation of activities.
The xTrack DSB application runs independently of the data source, it can be connected to any database (WMS, TMS, POD, YMS) and the sequence of screens is automatic. Manual intervention is optional, configuration is easy and display methods are intuitive. The xTrack DSB app works on any operating system, Smart TV, PC, etc.
Interpretation of performance indicators in xTrack DSB
Interpreting the data displayed by xTrack DSB (Dashboard) is essential to quickly view relevant information on employee performance, productivity or efficiency of logistics activities, and make decisions to remedy identified shortcomings.
Analysis of trends and patterns in the interpretation of performance indicators
Track the evolution of different data categories in the Dashboard to see if there is an increase or decrease in performance indicators. Compare data between different periods to identify developments or trends. This way you can see, for example, if there are periods when performance is higher or lower and identify the reasons behind these variations. Analyzing trends and patterns helps you to anticipate your organization’s needs and better manage your business in the medium and long term.
Determine the necessary actions, based on the evolution of performance indicators
Interpreting performance indicators in xTrack DSB not only gives you information in a format that is easy to follow and understand, but also helps you take action to improve your company’s performance. You benefit from the background knowledge you acquire to make informed decisions so you can create an action plan that reflects new strategies and improvement measures at an individual, team, department and organizational level.
Interpretation of performance indicators and analysis of trends and patterns lead to practical use of the data displayed by xTrack DSB (Dashboard). You’ll make more informed decisions and improve the performance of your business. Performance optimization is a continuous process. With xTrack DSB (Dashboard), you can periodically assess performance indicators to make the necessary adjustments: reassessing set targets and revising the action plan.
For more details about the xTrack DSB software solution, you can contact us by completing the form below.
